Sale items are considered final sale — no returns, refunds, or exchanges will be accepted.
Sale pricing is valid only while supplies last. No rainchecks will be issued.
Final sale status will be clearly marked on applicable products.
Return Policy
It is our goal to fulfill each order accurately for our customers. If you have a concern with your order, please bring it to our attention immediately. US Fabric Shop offers a14-day return window, beginning from the date of delivery as posted by the shipping company. Any requests received after the 14-day window will not be granted.
How Fabric is Prepared and Cut
We cut our fabric continuously; multiple quantities and sizes will be cut as one continuous length, even if ordered as separate line items.
The majority of our fabric is cotton print, sold by the yard. Printed fabrics with linear designs may not align perfectly to the weave; this is due to how manufacturers prepare and roll bolts. Refunds or exchanges will not be provided for this reason.
Fabric is cut straight according to how the manufacturer folds and rolls it. This may not align symmetrically with the design. For directional fabrics, we recommend purchasing extra yardage.
For fabric panels, we strive to cut multiple quantities as continuous cuts. However, we reserve the right to ship panels as individual cuts if needed.
Some panels have clear cut lines, while continuous scene or “running panels” are cut like yardage. Additional panels may be needed to complete your project.
Ordering less than 1 yard? Smaller cuts are priced higher due to the same labor required as cutting full yardage.
Returns
If you do not like what you have ordered and would like to return your items, contact us within 14 days.
The return window is 14 days from delivery date (per shipping company). US Fabric Shop must be notified within that window and before items are shipped back.
Fabric must be in new, unwashed, uncut, odorless, not ironed, and unaltered condition. It is subject to inspection. If altered in any way, the refund will be void.
We will confirm your order has arrived and notify you of approval or rejection after inspection.
Buyer is responsible for shipping costs. Only the fabric cost is eligible for refund.
Kits, Projects, and Patterns are final sale and not eligible for return.
Cut fabric purchased in-store is final sale and not eligible for refund or exchange.
Order Errors
If your order was inaccurate or defective, please provide pictures via email so we can correct the issue quickly.
You must notify the shop within 14 days of delivery for inaccurate orders.
We do not provide exchanges unless the product is inaccurate, damaged, or defective.
If we missed a flaw, forgot an item, shipped an inaccurate cut, or wrong item, we will resolve with either a replacement or refund.
Gift Returns
If the item was marked as a gift and shipped directly to you, you will receive a gift credit for the value of the return.
If the gift was shipped to the giver first, the refund will go to the purchaser.
Ship Your Return
We cannot guarantee receipt of returned items. Since the shipper is responsible for loss, please use a trackable service.
Consider purchasing additional insurance for high-value items.
Ship returns to: US Fabric Shop 52 Buttonwood Ct Fuquay-Varina, NC 27526
Please note that once a return is delivered back to us, it may take up to2 weeksfor the return to be received, inspected, and processed.
Once a Refund Has Been Approved
Approved refunds will be issued back to your original payment method (or as gift credit for gift returns).
It may take time for banks or card companies to post the refund. Check your statements or contact your institution.
Online checking or debit transactions may take longer than credit cards to reflect refunds. Please reach out to your bank if delayed.
