FantasticSportsStore.com is committed to ensuring that our company’s COVID-19 planning, preparedness and response are a priority. We are focusing our efforts on supporting our customers and employees and providing updates regarding placing, processing and shipping orders.
Shipping Updates and Information
We believe our role serving customers and the community during this time is a critical one, and we want to make sure that people can get the items that they need, when they need them. As COVID-19 has spread, we've recently seen an increase in people shopping online. We are doing our best to offer the same fantastic service that our customers have experienced throughout the years. All orders will ship within 14 days by USPS. You can then expect to receive your order within 10-14 days of shipment.
Customer and Employee Care
The health and safety of our customers and associates is a priority. We are following guidance from the Centers for Disease Control and Prevention (CDC).
The CDC recommends regular cleaning as one of the most important preventive measures. To follow these recommendations, we are implementing even more rigorous cleaning measures in our facilities and offices. We will continue to follow CDC guidance and will adjust as needed.
We are asking that employees do not come to work if they are sick or feeling unwell and are offering resources to those in need. Although our main office will remain open, employees in roles that do not require them to be in the office are encouraged to work remote.
Call Center and Customer Service
Our call center teams are here to help. If you have any questions regarding your orders or for general inquiries, please call us at 866-531-1773 or email us firstname.lastname@example.org.